Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AURSCA011 Mapping and Delivery Guide
Conduct online transactions in an automotive workplace
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | AURSCA011 - Conduct online transactions in an automotive workplace |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes required to conduct online transactions when selling a range of automotive products and services, and includes dispatching goods and checking processed online transactions.It applies to those working in the automotive sales and service industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessors must satisfy NVR/AQTF assessor requirements. Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting. Assessment must include direct observation of tasks. Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to having carried out online transactions in an automotive sales and service workplace, e.g. sales invoices. Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application. The following should be made available: automotive workplace procedures relating to sales automotive retail products and services for sale online online product or service information, including automotive online sales website three different online customers with commercially realistic purchasing requirements computer system with internet connection stock databases and service delivery calendars. |
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Prerequisites/co-requisites | |||
Competency Field | Sales and Parts, Administration and Management |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Perform online transactions |
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Element: Administer online transactions |
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Element: Review effectiveness of online transactions |
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Element: Perform online transactions |
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Element: Administer online transactions |
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Element: Review effectiveness of online transactions |
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